Tips for Buying and Selling on Facebook Marketplace
If you’re someone who loves discovering a unicorn item, clearing out clutter, or simply finding great deals, then you’re in for a treat with Facebook Marketplace! We’re going to discuss the in’s and out’s of this online marketplace that’s revolutionizing the way people buy and sell goods via social media.
What is Facebook Marketplace?
In short, it’s an online platform where Facebook users can buy and sell items. It’s basically a bunch of online garage sales, at your fingertips, through the Facebook app (so yes, you need an active Facebook account).
What Can You Buy/Sell on Facebook Marketplace?
The beauty of Facebook Marketplace lies in its diversity. From a piece of furniture or a used bike to clothing and handmade crafts, there’s a place for nearly everything. If it’s legal and doesn’t violate Facebook’s policies, chances are you can buy/list it! With a little but of luck, you may even come across free items.
Can You Negotiate on Facebook Marketplace?
Yes, as a buyer, you can negotiate on Facebook Marketplace to get the best deals! The negotiation process, by prospective buyers, on Facebook Marketplace is an art that can turn a good deal into a great one. Once you’ve found an item you’re interested in, don’t be afraid to engage in a friendly negotiation with the seller. Start by expressing genuine interest and then, if it’s available, tactfully propose a reasonable offer. You can simply ask “Would you take $XX.XX?”
Here are some examples of wording you can use when making an offer on Facebook Marketplace to get the best results:
- Polite and Direct: “Hi there! I’m very interested in [item]. Would you be willing to accept [your offer amount] for it?”
- Friendly Inquiry: “Hello! I love [item] and was wondering if you’d consider [offer amount] for it. Let me know what you think!”
- Open to Negotiation: “Hey! I’m interested in [item]. Would you be open to negotiating on the price? I’m thinking [offer amount], but I’m flexible. Thanks!”
- Explaining Your Offer: “Hi! I’m really interested in [item], but my budget is a bit tight. I can offer [offer amount] for it. Let me know if that works for you!”
- Adding a Personal Touch: “Hi! I’ve been searching for [item] for a while now, and yours looks perfect. I can offer [offer amount] for it. Hope we can work something out!”
Keep in mind that politeness goes a long way—maintain a positive tone throughout the conversation. Be prepared for a counteroffer, and don’t hesitate to share your reasons for your proposed price. Remember, it’s a two-way street, and finding a middle ground that satisfies both parties is the ultimate goal. Communicate through a private message for negotiations to maintain privacy and facilitate a smoother conversation.
** Tip for buyers, If the seller has multiple items you’re interested in, ask about bundling them. Sellers may be more inclined to offer a discount for a bulk purchase.
** Tip for sellers, Once you decide on a reasonable price for your item, list it slightly higher so you have room for negotiation.
How Do You Sell an Item?
Upload pictures or a video: A picture is worth a thousand words — take time to get high-quality photos of your items (using your mobile phone is fine). Capture different angles, details, and make sure to show if there are any flaws in said item (ex: if there’s a hole or scratch, show it). Add a video if that makes it easier to show the full features of the item.
Fill out required details: Give your listing a title, determine your asking price, select a category (household, electronics, clothing, etc.), disclose the condition (new, like new, good, fair), and write an item description. You will be prompted to add your zip code and select the delivery method (shipping, pickup, or either). If you don’t want to deal with packaging the item, figuring out the shipping cost, and mailing, selling within your local area is fine. However, offering shipping may help your items sell faster. You can change the delivery method for each listing if you’re more comfortable shipping specific items over others.
Listing descriptions: A great description is the best way to set your lists apart from the rest! If people are left with questions after reading your listing description, they may just move on to the next listing.
Example listing description:
“Selling a pair of Baby Boy Denim Jogger Pants that my little guy outgrew way too quickly! They’re size 6 months, in good shape with no stains or tears, just some signs of a happy, active baby. Perfect for playtime or just looking cute while chilling. Elastic waist for easy on and off. Message me if you would like to see more pictures.”
How Do You Buy an item?
Begin by clicking the Marketplace icon located within your facebook profile. Click the search button and enter search terms for what you’re looking for, or, peruse through the items shown on the home page. Click an item you’re interested in, modify the pre-written message, and click send. When you hear back from the seller, you can arrange payment and pick up details.
As you engage with listings—whether it’s clicking, exploring further, or dropping a message—Facebook gets the hang of your preferences. The result? The next time you explore Marketplace, a selection of similar items, that you may be interested in, are displayed on your home page.
Pending Transactions:
Ever come across an item marked as “Pending?” It simply means that someone has expressed interest in the item, and the seller is in the process of finalizing the sale. Interested parties should still reach out on an item marked pending, though, because it might become available again if the transaction falls through.
Facebook Reviews:
As a buyer, your experience matters. After completing a transaction, you have the opportunity to leave a review for the seller. Share your thoughts, highlight positive aspects, or provide constructive feedback to contribute to the online community.
As a seller, reviews add credibility to your Facebook Marketplace profile. Positive reviews act as evidence of successful transactions and satisfied customers. Positive customer reviews and a high rating are a good way to help establish you as reliable and trustworthy seller.
On the other hand, negative reviews and low Facebook Marketplace ratings may deter buyers from engaging with you as they may perceive you as unreliable or untrustworthy.
Getting good ratings on Facebook Marketplace involves maintaining a high level of professionalism, providing exceptional customer service with your potential customers, and ensuring the quality of your products.. Here are some tips to help you achieve good ratings:
- Provide Accurate Descriptions and High-Quality Photos
- Communicate Promptly and Professionally
- Set Fair Prices
- Ensure Smooth Transactions
- Maintain Product Quality
- Encourage Reviews
Want to See Your Facebook Ratings?
You can easily see your Marketplace reviews and seller rating within the mobile app or on your computer. Follow the diagram below.
From your phone – press the Marketplace button, person icon, and the words ‘Marketplace Profile’
From your computer – preaa the Marketplace symbol, and either ‘Buying’ or ‘Selling’ and then ‘Marketplace Profile’
Safety:
Safety should be a top priority when engaging in transactions on Facebook Marketplace. Here are some precautions to consider:
Meet in Public Places: It’s a good idea to opt for public spaces with high foot traffic for in-person exchanges. Choose locations like shopping center parking lots, a local police station, or well-lit areas to ensure a secure environment.
Daylight Exchanges: Schedule meetings during daylight hours to enhance visibility and safety for both parties.
Bring a Friend: If possible, bring a friend or family member along to the meeting. Having an extra person provides an added layer of security.
Cash Transactions Only: Consider accepting cash only for in-person transactions. This eliminates the risk associated with electronic payments and ensures an immediate exchange of goods and funds.
Inform Someone: Inform a friend or family member about your plans, including the meeting location, time, and the item you’re buying or selling.
Trust Your Instincts: If something seems like a red flag or makes you uncomfortable during the interaction, trust your instincts and reconsider the transaction.
Digital Communication: Use Facebook Messenger for communication. Avoid sharing personal information, such as your home address or phone number, until you feel confident about the transaction.
Effective Strategies for Selling More:
Awesome Listings
Clear titles: To help your items sell quicker, grab attention with a clear and concise title. Include key details like brand, size, and condition. For example, instead of saying “Baby boy pants”, you could say “Baby Boy Denim Joggers, Size 6 months”.
Detailed descriptions: Be honest about the item’s condition, and include any relevant details like dimensions or specifications. When you create a more descriptive product description, you’re not just providing information about the item; you’re also incorporating relevant keywords that potential buyers may use in their search queries.
Utilize Facebook Groups and your Personal Page
Share your listing in relevant local Facebook Groups and on your own Facebook page to increase the visibility of your listing.
Do Market Research
Take a peek at other local listings featuring similar products to gauge a fair price. By analyzing their listed price, item condition, photo quality, and item description, you can skillfully compose a competitive marketplace listing.
Is your item clearly in better shape or cleaner? Maybe you could charge a slightly higher price than they do.
Do you have basically the exact same item and you just want the space in your closet? Then, perhaps, list it at a lower price than they did.
Offer Bundle Deals
If you have multiple related items for sale, you may want to list items as a bundle deal. Buyers may be more inclined to purchase multiple items at once. A good example of this is similar household items like decor that coordinates. You could list your throw pillows, blanket, and area rug separately, or, you could bundle it together, give a better deal, and get rid of more at once.
Example of a bundle deal:
You can do this within one listing by uploading a photo of each of the items and writing something like:
- Three throw pillows – $12 total. Soft, durable fabric with no stains.
- Blanket – $8. Made from cotton and super soft. No flaws.
- Area rug – $20. 8’x10′ with no stains.
$35 for the whole bundle. All come from pet-free, smoke-free house. Message me if you have questions or want to see more pictures.
Popular items to bundle on fb marketplace include: kids clothes, baby gear, books, and furniture sets.
Prompt Responses
Respond to inquiries and messages in a timely manner. Buyers appreciate sellers who are attentive and responsive, and it can contribute to a faster transaction.
Flexible Meeting Times
Offer flexibility in meeting times or locations. This can accommodate the buyer’s schedule, making the transaction more convenient for them.
Check Privacy Settings
Take charge of your privacy on Facebook by fine-tuning your settings to control what information is showcased publicly. Keep in mind that users can easily navigate from your listing to your profile with a simple click, so it’s wise to thoroughly review what’s visible. Exercise caution when it comes to sharing personal details and never disclose your address in the listing.
By following these quick tips and guidelines, you’re not just navigating a marketplace; you’re fostering a positive and secure online experience. Happy buying, selling, and exploring the wide range of products in the Facebook Marketplace world!
